To all customers and partners,
The Canadian and Quebec governments have recently announced a series of drastic restrictions to battle the Coronavirus outbreak and as a result of this STAS had to temporarily reduce some business activities at its Chicoutimi office with immediate effect. However, we have been able to put in place a risk mitigation plan to ensure that the impact on our customers and partners is minimal.
In line with government measures that have been promulgated, the aluminium industry was identified as an essential service / industry in the province of Quebec. Being ourselves recognized as a strategic supplier to this industry, we therefore remain in operation, offering the following key services:
- Our Parts and Services business is operational; we take orders and ship globally
- Our Technical Support business is operational; we also have the options to offer remote support
- Many engineers and other key functions are teleworking, ensuring the continuity of our strategic operations and of our current projects
- Our Supply and Logistics department is operational.
In order to be able to serve our customers adequately, it is imperative to obtain the collaboration of all our partners. We therefore count on you to keep us informed of any disruptions that could affect the maintenance of our operations.
As a global business we are doing our best to minimize any disruption to our supply chain and any subsequent logistical issues. We are closely monitoring the situation and will inform our customers and partners as soon as possible should there be any impacts on existing commitments. The safety of our staff, customers and partners remain our utmost priority.
We hope your team is safe, and your families and partners too.
Please use these email addresses for any important request
Parts and Services : firstname.lastname@example.org
General enquiries: email@example.com
Supply Chain: firstname.lastname@example.org